Get in Touch With Us
Have a question, a correction or an idea? We read every message that reaches our inbox. This page explains the easiest way to contact us, what to include, and what happens after you press send.
How to reach us
The simplest route is email: info@rossiters.co.uk. Using one address keeps things straightforward and means your message goes directly to the people who look after the content on this site.
What you can write to us about
- Something looks wrong. A figure may be out of date, a link may be broken, or a detail may have changed since we published it.
- Something is unclear. If a page left you with more questions than answers, tell us which part.
- General feedback. Suggestions on layout, readability or topics you would like covered are always welcome.
- Media or partnership enquiries. Please give a brief outline of what you have in mind.
- Your personal data. Questions about what we hold and how we use it.
Help us help you
A few details make a real difference to how quickly we can sort things out:
- The web address of the page you are writing about
- A short description of the issue or question
- A screenshot, if it helps to show what you saw
- Roughly when you noticed it
Please never send passwords, bank details or copies of identity documents. We will not ask for them, and email is not a safe place to share them.
When to expect a reply
We aim to reply within two working days, Monday to Friday, UK time. Messages sent at weekends or on bank holidays are picked up on the next working day. If your question needs more digging, we will let you know and keep you updated rather than leave you waiting in silence.
Corrections matter to us
Accuracy is central to what we do. When a reader flags a mistake and we confirm it, we update the page promptly. Your eye for detail genuinely helps keep the site useful for everyone.
Before you write
Some common questions about how this site may be used are already answered in our Terms of Use. If your query is about personal information, our Privacy Policy sets out what we collect, why we collect it and how long we keep it.
Thank you for taking the time to get in touch. We look forward to hearing from you.